May 18 2020

We hope this letter finds you and your family in good health. Our community has been through a lot in the last several months and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing remains the same: our commitment to your safety.

• Infection control has always been a top priority for our practice; you may have noticed during your visits to our office. Our infection control processes are made so that when you receive care, it is both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.

Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control (CDC), and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up to date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agency’s recommendations.

You may see some changes when it’s time for your next appointment. These changes were made to help protect our patients and staff. For example:

• When you schedule your dental appointment, our office you will be asked some screening questions. Those same questions will be asked again when you arrive for your appointment.
• You should wear a mask upon entering the office.
• Your temperature will be taken upon arrival at the office.
• You will be asked to use hand sanitizer when you enter the office, and as needed while in the office.
• For the time being, beverages and magazines will no longer be available in our reception area.
• Appointments will be scheduled to allow for social distancing between patients, which may mean that fewer options are available for scheduling your appointment.
• We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.

We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you and every patient safe in our practice. To make an appointment, please call our office at (612) 822-2324.

Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors, and friends.

Sincerely,

Dr. Dau, Dr. Isaacson, and staff